Ordering FAQ


Soft Kill is a fully independent entity with no staff. One person does the majority of mailorder and while we strive to be as fast as possible, your patience is appreciated.

Hopefully these FAQ's cover everything.

For items that are preorders, a detailed list of their statuses is available on this same drop down menu.


For non-preorder items we do our absolute best to ship within 72 hours. Please allow up to 14 days for when we get slammed though. 


We try to keep our shipping as low as possible and often eat some portion of the packaging costs as well. 

If you are in a state that has sales tax, it'll be automatically calculated at checkout.


All sales are final unless we send you the wrong item. Yes, mistakes happen even here in paradise but we will make it right. Just reach out via softkillpdx at gmail dot com.


We package all items efficiently and are not responsible for USPS being ruthless. That being said, we treat these situations on a case by case basis and if we can fix it we will do our best. Reach out.


As of 2/29/24 we will begin shipping worldwide again. 

Shipping costs to other countries can be incredibly expensive. The cost of this is dictated by the USPS, not us. 

Because packages change so many hands during international shipping we are not responsible for delays or lost packages. Replacing these things is just simply too expensive. As much as I hate to present a "buy at your own risk" standard for international orders, we are too small a business to take it on the chin. Luckily there is rarely ever an issue.

That being said we have made sure the vinyl and certain designs are available for cheaper via the outlets below:

For Europe: Deathwish Europe, Evil Greed and others carry SK records and merch.

For Canada: Profound Lore has copies of our newest release but we are working on an appropriate distributor for that region.

All other places are able to order through our distributors: Cobraside and Midheaven / Revolver.


Our stuff is available via Cobraside and Midheaven / Revolver. If you're interested in putting together a wholesale order direct or looking for something not listed on their sites, reach out directly at [email protected].